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Course: Digital Banking Essentials
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Lesson 4.6 Banking Trends

Put Banking Trends Into Perspective With Banking Outlook Research and Insights

 

The BAI Banking Outlook program conducts industry research regularly on a variety of topics to provide financial services leaders with actionable insights on the very latest banking trends.

We can help you answer these and other questions:

  • How can I prepare for next year?
  • What is the state of fraud in financial services?
  • How do consumer preferences differ by generation?
  • What will be the most impactful banking trends?

 

BANKING TRENDS: 2025 Deposits

 

State of the U.S. Deposit Market

 

 

Get the latest consumer and small business deposit trends from BAI experts as they share insights from financial services leaders and an industry-leading data network.

Understand market impacts on deposits. Informed by BAI’s consumer and small business weekly deposit data and our team of industry analysts, we address the latest trends in deposits and what we expect to unfold this year.

BAI INTERACTIVE MAP

 

Household Deposit Balance Accounts

 

Explore key data about average household deposit balances, broken down by region and categorized by bank size.

Curious how certain areas or bank sizes stack up against the national average? We’ve got you covered. With a few clicks, you can uncover detailed insights about average checking balances and track year-on-year growth trends.

 

BANKING TRENDS: BUSINESS BANKING

Business Banking Trends

Do you know what your business banking customers are looking for in a financial services organization?

BAI conducted a survey of business owners to find out.

 

BANKING TRENDS: FRAUD

 

The State of Fraud in Financial Services

BAI conducted separate surveys with consumers and leaders at financial services organizations across the country.

Gain actionable insights in the world of fraud that will help you make smart business decisions now and in the future.

Fraud Prevention & Cybersecurity

BANKING TRENDS: GEN Z

 

Preparing for Gen Z

Is your organization ready for Gen Z?

Find out with insights from BAI Banking Outlook research.

BANKING TRENDS: PANDEMIC

The Pandemic’s Impact on Financial Services Employees

The pandemic continues to impact employees including their mental and physical well being. However, not all outcomes have been negative.

According to BAI research, despite increased workloads, many workers have reported better work life balance due to the flexibility in when and where they work.

 

woman in a bank branch
customer-service-changed-forever
BANKING TRENDS: DIGITAL ACCELERATION

The Impact of Digital Acceleration

Do you have the digital technologies your customers want? Have you evaluated the impact digital acceleration has on branches and contact centers?

BAI Banking Outlook research explores what consumers are saying about their banking preferences across channels and how they feel their primary financial services organizations are meeting their needs.

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